(587) 853 6932

Additional

Please read through the entire checklist, as some information may have changed.

Additional Services
Baths

Includes a brushing; may be additional fees for mats

FOOD

Owners are expected to provide their own pet’s food and ensure they bring enough to last the duration of their pets’ stay. This will help avoid digestive upset caused by suddenly switching their diet. You can also bring their favourite treats. We do not supply hypoallergenic treats, so if your dog or cat requires them, please bring some from home.

 

We accept pets that are on a raw diet, and will feed them this diet for an additional $4.00/day. If you have two pets on a raw diet, the second dog will be $2.00/day. Please bring the raw food in leak proof containers, not bags. Handling of raw meat in our facility is done with utmost care and cleanliness to ensure proper care for all pets in our care.

BEDDING

You can bring their favourite bedding or toy for added comfort.

We also supply any bedding that is required. Additional fees are incurred if your pet destroys our beds/blankets.

SPECIAL CARE

Please provide us with instructions for any special care or medications. Medications can be administered for $2.00/day for up to three medications or $3.00 for more than three medications. For two pets on less than three medications each, the cost will be $3.50/day. If your two pets have more than three medications each, the fee will be $6.00/day.

VACCINATION & DEWORMING

REQUIREMENTS

Up to date vaccinations administered by a Veterinarian are required. You can either bring us proof of vaccinations from your Veterinarian, or have them email us a copy ([email protected]). Titres are accepted. We also require your pet have flea/tick treatment and a dewormer prior to their stay. Your veterinarian can go over the best options for your pet. All vaccinations must be administered at least 10 days prior to their stay with us.

Required Vaccinations

Dogs: Rabies, DA2PP (combo vaccine), Bordetella (kennel cough)

Cats: Rabies, FRCP (combo vaccine)

BOARDING & DAYCARE

AGREEMENT

You can either read through and sign this at drop-off, or bring in a completed form at arrival. If you wish to go over this at drop-off, allow yourself an extra 15 minutes to read it over and sign.

NEW CLIENTS

We recommend new clients come in with their pet prior to their stay with us. Call us to book a tour with your pet; this allows them to become familiar with us and our environment.

The best practice for dogs coming to daycare is to go through our daycare trial (required) and then shorten their first couple of visits to half a day. For dogs that are coming to board with us, they could either come for daycare if they are friendly with other dogs, or for a night of boarding. The night of boarding is usually the best option so that they have a chance to get used to their kennel, and have a glimpse of our routine. This is not required and is up to owner preference. Dogs that stay with us routinely usually have an overall more enjoyable and less stressful stay.

For you and your pets first visit, we ask that you give yourself at least 15 minutes to read over and sign our paperwork, and to see the facility.

Please be advised that a deposit equal to one half of the anticipated fees is required to secure any overnight stay. Cancellations less than 10 days prior to boarding forfeits the deposit for regular dates. For high booking times (holidays), cancellations less than 30 days prior to boarding forfeits the deposit. 

Drop-Off & Pick-Up

Drop-Off Times

Monday - Friday

8am – 5:00pm

Saturday, Sunday & Holidays

10am – 4:00pm

Pick-Up Times

Monday - Friday

8am – 6pm

Saturday, Sunday & Holidays

10am – 5pm

PLEASE NOTE

If picking up past noon, a “late check-out fee” will apply.

A late fee of $15.00 per 30 minutes is charged for any pick-ups or drop-offs that occur past closing time or before we open. This must be scheduled with a staff member prior and is not always available.